What to do when you have an error

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The program crashes....what now?

As some of you might know the program itself was originally a school project, meaning I'm no professional programmer yet and I have a lot to learn...

Step 1: Check the log

Is there a problem with MiniCoder... or is it the source file??

Though MiniCoder might crash its not always the program that is at fault. Sometimes source files can be the cause: A bad mux, something wrong in the header of a video file, ...

Possible Problems

A bad mux?

It's always possible that something went wrong during the mux of the source file, but the file played as it should so the encoder ignored the error. Thus making re-encoding hard.

Something wrong with the headers?

Headers of files can get corrupt like any other file: during download, compressing, ... who knows what might have caused it...

Possible Solutions

Remuxing the file

Remuxing the file can, in most cases, solve the problem. Preferably using mkvToolnix and mux to an matroska file.

Attempt to encode with another program

Though I shouldn't advertise this, trying with programs like AllToAvi or megui can probably encode your file correctly. If they fail there is possibly something wrong with the source file.

Try another file

Do you have a similar file? Try to encode that file and see what happens.

Step 2: Submit a bugreport

Even if its a problem with the source file, maybe it is fixable. Always remember to submit a bug report if you want something fixed.

Step 3: Wait for an update

The program is worked on almost daily at the time. There are at least 1 or 2 updates a week. Read change logs that are updated on this wiki.